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Jordan Fictional

Store Supervisor

Leeds · 07700 900123 · jordan.fictional@example.com

Profile

Store supervisor in home and book retail. Plans the rota for 22 staff, runs shifts and handles customer complaints.

Experience

Store SupervisorMar 2019 – Present

Northgate Home Stores, Leeds

Plan the weekly rota for 22 staff; cut overtime by about a third
Supervise a team of eight on each shift and train new starters
?Open and close the store as keyholder
Handle around 15 customer complaints a week; set up a complaints log to spot repeat problems
Cash up and bank the day’s takings

Career break: Caring for a family memberSep 2018 – Feb 2019

Sales AssistantJun 2016 – Aug 2018

Brightwell Books, Harrogate

Education

BTEC Level 3 Extended Diploma in Business2014 – 2016

Riverside College

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